Tony DeMeo


I had to let an employee of one of my clients know yesterday that he was losing part of his responsibility that he both enjoyed doing and considered himself to be an expert in.

It was difficult for him to understand that while he might consider himself to be an expert in this area, the data indicated otherwise. When he finally realized it wasn’t something that he could change by arguing, he said “I assume you will want me to train the new person who will be doing this since I have been in charge of this area for 7 years”. He was surprised when I told him that wouldn’t be necessary.

I didn’t want to have to explain that 7 years of bad experience isn’t something we want to learn from. We could quickly pick up what NOT to do but this didn’t qualify him to train someone on what TO do.

People forget that good experience can be invaluable and bad experience, when not recognized as being bad, could be extremely detrimental to an organization.

Sometimes no experience is better than unrecognized bad experience. Something to keep an eye out for.

Have a great day!